SHPPING POLICY

We do not recommend filling in P.O. boxes or APO/FPO addresses.
Because P.O. boxes or APO/FPO addresses often lead to delivery failure, please fill in the detailed address.

Shipping Method:
Standard Shipping(the shipping time varies from region to region, please see the shipping time according to your region)

Handling time: 2-4 day (Monday – Friday)

Transit time: 7-30 days (Monday – Friday)
Standard Shipping
Region Shipping Time
USA/Canada  7-15 Days
Eurpore 10-20 Days
Australia / New Zealand 12-20 Days
the Middle East 13-30 Days
Asia 10-20 Days
Rest of World 15-30 Days



Shipping rates are:
FREE shipping on all orders over $99.

The shipping cost is based on your order. You can check your shipping cost on the checkout page.

Shipping Status:
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number. If you don’t receive a shipping confirmation email right away, don’t worry! We know the delivery date or date range provided at checkout and we’ll be sure to deliver the items within that timeframe.

Order changes:
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.

Item not received:
If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at StunnaLadyJewelry@gmail.com

What is the estimated delivery time?
We understand the excitement you experience when shopping online. That’s why we’re equally excited to deliver the product without a scratch and as quickly as possible. While we try to get your product into your hands as fast as possible, all online orders usually take 8-20 days to be there. In extremely rare cases, it may take up to 20-30 days. Like you, our valued staff likes to enjoy life as well. As such, the only times we can’t deliver are Sundays and Public Holidays.

Supplement:
* Customs fees may be required for some international orders, which will be different in each country. The customer is responsible for all customs fees.
* Please be aware that there is a possibility of shipping delay on all international orders. Due to the different Customs regulations in every country, the estimated delivery time may be influenced. All these are out of our control.

Customer Support:

Email: StunnaLadyJewelry@gmail.com